Hotel Terms and Conditions

  • our Hotel strictly adheres to a non – smoking and non – vaping policy. Failure to comply will result in RM300 Penalty

  • Rates quoted are in Ringgit Malaysia (RM)

  • Rates are subjected to change without prior notice.

  • Reservations are held until 3pm unless guaranteed by credit card or deposit.

  • Check in time is after 2pm

  • Check out time is before 12pm

  • Extended stay 1 hour after check out time is chargeable at 50% at the normal room rate.

  • Full charge for extended stay 2 hours after check out time.

  • Balance of “Refund” considered forfeit if not claimed within 24 hours of check out time

  • Balance of cash refund, if any, upon check out will only be given to the guest checked in ( proved by showing Identity card / Passport ) or receipt holder only.

  • Housekeeping services are available from 8am to 4pm only.

  • Corporate rate and any other special rate is not available during promotion period.